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H-Sphere offers two schemes to provide end users with disk space and charge them for its consumption:
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On Summary Disk Usage plans users are charged both
recurrent fee for reserving summary disk space they distribute between their disk space consuming resources
as they wish and usage fee if they exceed summary disk space limit they prepaid.
- On Disk Space Quota plans users are charged only
recurrent fees for disk space reserved separately for each of their disk space consuming resources, as they can't exceed
these quotas.
This document covers the following issues:
- Understanding Disk Space Quotas
- Billing for Disk Space Quotas
- Preventing End Users from Increasing Disk Space Quotas
Understanding Disk Space Quotas
Users on Disk Quota plans are restricted by quotas that are set separately for
each type of disk space consuming resources.
Every 5 minutes the system scans end user home FTP directory, mailboxes and DBs
to see how much disk space is being used and updates the disk quota usage readings
in the user account CP. Customers can't upload more MB than
their disk quotas allow (except for My/Pg SQL db qutoas),
and will get an error message if they try to do so.
If end users need more disk space, they can
increase their disk quotas,
unless quotas are MAX restricted.
Billing for Disk Space Quotas
- Charge Formulas explains when users are charged for disk space quotas
and how the charges are calculated.
- Setting Prices
instructs how to set prices used in formulas to calculate charges for disk space quotas.
- Editting Prices shows how changes in prices affect billing for disk space quotas.
Charge Formulas
| On account activation |
| FTP/Mail Box/MS SQL DB Quotas |
My/PG SQL DB Quotas |
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equal free MB set for the actual or default (if not explicitly set for the actual one) billing period
and restrict customers to using it free of charge within: |
| one billing period. |
one month. |
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If free quota is insufficient, customers can increase it prepaying: |
| recurrent fee prorated to the time left to the end of the billing period. |
absolute recurrent fee. |
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Since then at the begining of each: |
| billing period |
month |
| users will be accrued absolute recurrent fee
calculated by the following formula: |
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monthly set for the actual billing period x MB over free |
monthly set for the actual billing period / billing period duration in months
x MB over free |
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* If monthly isn't set for the actual billing period, recurrent fee for the increased quota is adjusted
to the monthly discount set for the actual billing period and is calculated by the following formula: |
| monthly set for the default one month billing period
x billing period duration in months x MB over free
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monthly set for the default one month billing period
x MB over free
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Customers are not refunded recurrent fees, if they haven't used up all the reserved disk space.
However, if customers reduce prepaid quotas, they are refunded: |
| the recurrent fee accrued at the begining of the current billing period for MB of reduced quota
prorated to the time left to the end of the current billing peirod. |
the absolute recurrent fee accrued at the beging of the current month for MB of reduced quota. |
Important:
Oposed to FTP/Mailbox/MS SQL db quotas, My/PG SQL db quotas can be exceeded.
If they are exceeded, at the end of each month
customers are accrued overlimit fee calculated by the formula: |
| N/A |
extra set for the actual billing peirod / billing period duration in month x MB used over quota |
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If extra isn't set for the actual billing period, overlimit fee is adjusted to the extra discount
set for the actual billing period and is calculated by the following formula: |
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extra set for the default one month billing period x MB used over quota |
Setting Prices
- Launch plan edit wizard
- On the first step make sure to uncheck Summary Disk Usage resource box.
- Skip Registrar Domain Pricing form, if it comes next.
- On pricing form for the default one month billing period, set:
| Resource |
Free |
Monthly |
Extra |
- Disk space Quota
- Mailbox quota
- MS SQL Quota
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MB you allow your customers to use within the whole billing period
by their home FTP directory and each of their mailbox and MS SQL db
free of charge. |
Price for each MB of increased quota. |
N/A |
- MySQL database quota
- PgSQL database quota
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MB you allow your customers to use within one month
by each of their MySQL and PGSQL db free of charge.
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Price for each MB of increased quota. |
Price for each MB consumed over db quota. |
- On the next form, you can leave these fields empty or fill them in to
calculate quota charges based on free units and prices set for the actual billing period.
Editing Prices
| Prices |
Increasing |
Decreasing |
| Free |
- won't change user disk space quotas; |
- won't allow users to upload more than their quotas, except for My/PG SQL DBs;
- won't refund recurrent fees prepaid for quota MB now available for free,
though diminish recurrent fees starting from: |
- won't stop users from uploading as much as their quotas allow;
- won't accrue any additional recurrent fees until: |
a new billing period for FTP, mailboxes and MS SQL DBs or month for My/PG SQL DBs.
* Tip: use Mass Mail to let existing users know they: |
| - can increase their disk quotas to new Free without being charged. |
- will be charged extra recurrent, unless they decrease their quotas
by the difference between old and new Free values. |
| Monthly |
New values will be used to calculate recurrent fees starting from
a new billing period for FTP, mailboxes and MS SQL DBs or month for My/PG SQL DBs.
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Extra
* applied to My/PG SQL DB quotas only |
New values will be used to calculate overlimit fees starting from the current month.
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Preventing End Users from Increasing Disk Space Quotas
- In your admin control panel select Plans in the Info menu.
- Click the Resource link next to the plan.
- Click the Edit icon next to the Disk Space Quota / Mailbox Quota / MySQL, MSSQL and PGSQL DB quota resource.
- In the Max field, set the maximum allowed disk space quota in megabytes that users under this plan can increase their quotas to.
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